An Agentic Shopping Concierge - built for beauty brands
An Agentic Shopping Concierge - built for beauty brands
An Agentic Shopping Concierge - built for beauty brands
An Agentic Shopping Concierge - built for beauty brands
Delightable helps brands create smarter, more personal shopping experiences and gives them the intelligence to acquire, convert and retain customers in cluttered, cookie-light markets.
Delightable helps brands create smarter, more personal shopping experiences and gives them the intelligence to acquire, convert and retain customers in cluttered, cookie-light markets.
Delightable helps brands create smarter, more personal shopping experiences and gives them the intelligence to acquire, convert and retain customers in cluttered, cookie-light markets.
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Beauty
Beauty
is booming.
is booming.
So is decision fatigue.
So is decision fatigue.
Exploding ranges, new brands launching every week, and declining third-party data have made it harder than ever to stand out, win and keep customers. Shoppers feel overwhelmed and unsure. Brands are competing for the same attention, with fragmented data and limited ways to target the right people.
Exploding ranges, new brands launching every week, and declining third-party data have made it harder than ever to stand out, win and keep customers. Shoppers feel overwhelmed and unsure. Brands are competing for the same attention, with fragmented data and limited ways to target the right people.
Why Delightable?
Why Delightable?
Delightable is designed to solve this: Embedding human-centred product conversations into your customer journey and turning every interaction into actionable intelligence.
Delightable is designed to solve this: Embedding human-centred product conversations into your customer journey and turning every interaction into actionable intelligence.
The
The
Delightable
Delightable
Tools
Tools
Customer Conversations
Customer Conversations
Customer Conversations
Embedded virtual concierge in your site. Soon to be also available as a standalone in store concierge
Embedded virtual concierge in your site. Soon to be also available as a standalone in store concierge
Guides shoppers through open, natural conversations
Guides shoppers through open, natural conversations
Delivers contextual, brand-aligned product recommendations
Delivers contextual, brand-aligned product recommendations
Explains why each product is right using tailored reviews, social proof and brand-controlled UGC
Explains why each product is right using tailored reviews, social proof and brand-controlled UGC
Intelligence Dashboard
Intelligence Dashboard
Intelligence Dashboard
See what customers are searching for and ensure this aligns to product messaging
See what customers are searching for and ensure this aligns to product messaging
Understand which audiences are most likely to convert - and how to find more of them
Understand which audiences are most likely to convert - and how to find more of them
Compare behaviours across brands, ranges or customer types
Compare behaviours across brands, ranges or customer types
Get “so what” insights to guide marketing, merchandising and product decisions - including automated email copy and integration with Klaviyo for audience targeting
Get “so what” insights to guide marketing, merchandising and product decisions - including automated email copy and integration with Klaviyo for audience targeting
How it works:
How it works:
A beauty-specific
A beauty-specific
Intelligence Stack
Intelligence Stack
Deep beauty ontologies are built from millions of nuanced product, review and contextual data points that provide a human-level concierge service and always-on insights.
Deep beauty ontologies are built from millions of nuanced product, review and contextual data points that provide a human-level concierge service and always-on insights.
The Senses:
Always-On Beauty Data
The Senses:
Always-On Beauty Data
Constantly perceiving and learning from the beauty world.
Proprietary crawlers and scrapers continuously update ingredient, product, and review data.
The Mind:
Modelling & Reasoning Layer
The Mind:
Modelling & Reasoning Layer
Measuring, detecting patterns, making decisions, weighing trade-offs, and choosing the best action.
A mix of proprietary models built on structured product attributes and consumer data combined with a custom reasoning engine.
The Nervous System:
Agentic Orchestration Layer
The Nervous System:
Agentic Orchestration Layer
Coordinating signals, managing context, and turning decisions into coherent behaviour.
The orchestration engine that routes tools, manages memory, and prompts agnostic LLMs to communicate results.
The Mouth:
Response Layer
The Mouth:
Response Layer
Turning internal reasoning into coherent language, managing conversation flow, and expressing the system’s intelligence to the user.
Communicating decisions clearly, empathetically, and in a brand’s tone of voice.
The Reflection:
Brand Insights Layer
The Reflection:
Brand Insights Layer
How the system observes itself, learns, and guides the retailer.
Aggregates live conversation and behavioural data into dashboards showing shopper motivations, product performance, and search trends.
Why it matters
Why it matters
For your team:
For your team:
Empowering marketers to make delightable data-driven decisions.
Empowering marketers to make delightable data-driven decisions.
Data that’s exciting and useful, not scary or difficult to interpret
Data that’s exciting and useful, not scary or difficult to interpret
Greater confidence in decision making and where to invest marketing dollars
Greater confidence in decision making and where to invest marketing dollars
More insightful conversations and connections with customers and partners
More insightful conversations and connections with customers and partners
For your customers:
For your customers:
Delightable product discovery:
Delightable product discovery:
Less guesswork, confusion & overwhelm at the shelf or on site
Less guesswork, confusion & overwhelm at the shelf or on site
Personalised guidance that feels intuitive not robotic
Personalised guidance that feels intuitive not robotic
Clear reasons to trust the recommendation - backed by proof points that matter to them
Clear reasons to trust the recommendation - backed by proof points that matter to them
Join the
early access
pilot
We’re partnering with a small group of beauty brands to shape the future of conversational product discovery and beauty intelligence. Get hands-on with the Conversations Tool and Intelligence Dashboard and help define what Delightable looks like for your customers.
© 2026 Delightable. All Rights Reserved.
Join the
early access
pilot
We’re partnering with a small group of beauty brands to shape the future of conversational product discovery and beauty intelligence. Get hands-on with the Conversations Tool and Intelligence Dashboard and help define what Delightable looks like for your customers.
© 2026 Delightable. All Rights Reserved.
Join the
early access
pilot
We’re partnering with a small group of beauty brands to shape the future of conversational product discovery and beauty intelligence. Get hands-on with the Conversations Tool and Intelligence Dashboard and help define what Delightable looks like for your customers.
© 2026 Delightable. All Rights Reserved.
Join the
early access
pilot
We’re partnering with a small group of beauty brands to shape the future of conversational product discovery and beauty intelligence. Get hands-on with the Conversations Tool and Intelligence Dashboard and help define what Delightable looks like for your customers.
© 2026 Delightable. All Rights Reserved.
How it works:
A beauty-specific
intelligence stack
Deep beauty ontologies are built from millions of nuanced product, review and contextual data points that provide a human-level concierge service and always-on insights.
Deep beauty ontologies are built from millions of nuanced product, review and contextual data points that provide a human-level concierge service and always-on insights.
The Senses:
Always-On Beauty Data
The Senses:
Always-On Beauty Data
Constantly perceiving and learning from the beauty world.
Proprietary crawlers and scrapers continuously update ingredient, product, and review data.
The Mind:
Modelling & Reasoning Layer
The Mind:
Modelling & Reasoning Layer
Measuring, detecting patterns, making decisions, weighing trade-offs, and choosing the best action.
A mix of proprietary models built on structured product attributes and consumer data combined with a custom reasoning engine.
The Nervous System:
Agentic Orchestration Layer
The Nervous System:
Agentic Orchestration Layer
Coordinating signals, managing context, and turning decisions into coherent behaviour.
The orchestration engine that routes tools, manages memory, and prompts agnostic LLMs to communicate results.
The Mouth:
Response Layer
The Mouth:
Response Layer
Turning internal reasoning into coherent language, managing conversation flow, and expressing the system’s intelligence to the user.
Communicating decisions clearly, empathetically, and in a brand’s tone of voice.
The Reflection:
Brand Insights Layer
The Reflection:
Brand Insights Layer
How the system observes itself, learns, and guides the retailer.
Aggregates live conversation and behavioural data into dashboards showing shopper motivations, product performance, and search trends.